5 Types of Meeting Outcomes: Maximizing Impact Beyond Minutes

In today’s fast-paced business environment, meetings serve as vital platforms for decision making, strategic planning, problem-solving, and team building. However, the efficacy of these meetings greatly depends on how well their outcomes are documented and communicated. The distinction between different types of meeting outcomes, such as action items, decisions, policies, takeaways, and key points, is critical for the follow-up actions and overall success of the meeting.

Recent research underscores the importance of this distinction. A survey conducted by McKinsey revealed that managers spend an average of 30% to 60% of their time in meetings, yet a staggering 67% of these meetings are considered unproductive by their participants. This inefficiency often arises from poorly documented meeting outcomes, causing confusion and miscommunication.

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Thus, understanding the different types of meeting outcomes and how to effectively document them becomes indispensable. This document will explore the various types of meeting outcomes, their significance, applications, examples, and common misconceptions. By fostering an understanding of these distinctions, we aim to enhance the productivity of meetings, ensuring that they serve as effective tools for progress and communication within an organization.

01-Distinguishing and Documenting Different Types of Meeting Outcomes

Recognizing and recording various types of meeting outcomes is paramount in the world of business and management. Proper documentation is key to ensuring that every meeting is productive and serves its intended purpose. This process is an invaluable skill, and mastering it can be highly beneficial for any individual in a managerial role.

The Importance and Techniques of Documentation

The relationship between meeting conclusion types and minutes is fundamentally intertwined, reflecting a symbiotic relationship that greatly affects the efficacy of meetings and subsequent actions.

Meeting minutes are an essential component of any successful meeting, as they serve as a record of decisions made and actions assigned. However, creating accurate and comprehensive minutes can be time-consuming and challenging, especially in remote or hybrid work environments. Huddles.app is a meeting tool that can help you streamline the process of creating meeting minutes.

As the renowned management expert Peter Drucker once said, “Communication is always purposeful.” Huddles.app ensures that your meeting minutes are clear, concise, and comprehensive, providing a complete view of your meeting’s purpose. Whether you need to document action items, decisions, rules, takeaways, or key points, Huddles.app can help you create accurate and effective meeting minutes in no time.

According to a 2021 study by Stanford Business School, meetings that followed a structured conclusion type in their minutes had a 35% increase in productivity. The distinct categorization of conclusions allows for a focused approach, prompting individuals to action, decision-making, or future strategizing. It further reduces ambiguity, ensuring clarity in the communication process.

Renowned business strategist Michael Porter once said, “The essence of strategy is choosing what not to do.” Each type of conclusion holds a unique strategic purpose within the meeting framework, influencing the form, focus, and function of the minutes. For instance, ‘action items’ push forward operational tasks, ‘decisions’ denote strategic resolutions, ‘rules’ set the operational boundaries, ‘takeaways’ allow for learning and reflection, while ‘key points’ highlight the central issues or insights.

In conclusion, understanding the types of meeting conclusions and their influence on the meeting minutes is crucial for effective meeting management. By leveraging these categories appropriately, managers and meeting organizers can ensure that meetings are productive, their minutes are meaningful, and follow-up actions are clear and purpose-driven.

Distinguishing and Documenting Different Types of Outcomes

Different types of meeting outcomes call for different methods of recording. Let’s consider each type individually:

  • Action Items: Document the task, the person responsible, and the deadline. For example, “John will submit a proposal for Project X to the client by June 30th.”
  • Decisions: Describe the decision made and the reasoning behind it. Include any alternatives considered and why they were rejected. For example, “The team decided to adopt Strategy Y due to its higher projected ROI. Strategy Z was also considered but was rejected due to resource constraints.”
  • Rules: These are guidelines, procedures, or policies that are affirmed or established during the meeting. They set the operational boundaries within which the team or organization must operate. Rules can cover a wide range of topics, from internal procedures to ethical guidelines.
  • Takeaway: Record the main lessons or insights gained from the meeting. For example, “One key takeaway from the discussion is the importance of clear communication in remote work environments.”
  • Key Points: Write down the critical points of discussion or the most important information conveyed. For example, “A key point raised during the meeting was the declining sales figures in Q2.”

Potential Pitfalls in the Documentation Process

In the process of recording meeting outcomes, several common pitfalls must be avoided. First, it is important not to use ambiguous language. Clarity is key in ensuring everyone understands the outcomes. Second, avoid providing excessive detail, which can make the document overwhelming and difficult to read. Stick to the most relevant information. Third, be careful not to overlook any outcomes. It can be useful to double-check with the meeting participants to ensure nothing was missed.

By adhering to these principles, you can ensure that the results of every meeting are effectively documented, facilitating the smooth progression of projects and strategic objectives. As the old saying goes, “what gets measured gets managed”, and in this context, we can adapt it to “what gets recorded gets executed”. The capability to distinguish and document different meeting outcomes is indeed a valuable skill in the management toolbox.

02-Definition, Value, and Use Cases of Different Types of Meeting Outcomes

Action Items

  • Definition: An action item is a discrete task that must be completed, typically by a specific person or team, within a designated timeframe. Action items are often the result of discussions or decisions made during a meeting.
  • Value: Action items ensure that necessary tasks are not forgotten or overlooked post-meeting. By assigning each task to a specific individual or team and setting a deadline, accountability is promoted.
  • Use Cases: Action items are applicable in virtually any meeting where tasks need to be completed post-meeting. This could be a team meeting where tasks for a project are assigned, or a management meeting where strategic actions are decided.
  • Example 1: In a project kickoff meeting, an action item could be: “Sarah to complete market research and present findings by next Monday.”
  • Example 2: During a weekly team meeting, an action item might be: “John to liaise with the design team to finalize product packaging by the end of this week.”
  • Example 3: In a meeting regarding a customer complaint, an action item could be: “Lisa to contact the customer, address their concerns, and report back by tomorrow afternoon.”


  • Definition: Decisions are conclusions or resolutions reached during a meeting. They represent a course of action chosen from multiple alternatives.
  • Value: Documenting decisions ensures clarity about the course of action agreed upon. It minimizes confusion, misinterpretation, and misalignment, particularly in larger teams.
  • Use Cases: Decisions are reached in all sorts of meetings – from daily stand-ups where the day’s priorities are decided, to board meetings where company-wide strategic decisions are made.
  • Example 1: During a software development meeting, a decision might be: “The team decided to prioritize fixing the software bug over introducing new features.”
  • Example 2: In a sales strategy meeting, a decision could be: “The sales team will target the healthcare industry this quarter, based on the market research presented.”
  • Example 3: In a budgeting meeting, a decision might be: “The finance team has decided to allocate more funds to marketing for Q2, given the success of the latest campaign.”


  • Definition: A policy, also referred to as an agreement or governing rule in certain contexts, is a principle or rule created by an organization to guide decisions and achieve rational outcomes. These are generally adopted by the organization’s management or governance bodies to set a course in its operational activities.
  • Value: Policies, agreements, and governing rules ensure consistency and fairness in an organization’s activities. They establish a standard for behavior and decision-making, promoting transparency and stability within the organization.
  • Use Cases: These can be established during various types of meetings, including board meetings, departmental meetings, and management meetings. They can pertain to various areas such as employee behavior, operational procedures, or strategic approaches.
  • Example 1: During a meeting on workplace culture, a policy might be established: “The organization is implementing a flexible working hours policy, where employees can choose to start their day between 7:00 AM and 10:00 AM.”
  • Example 2: In a meeting about data security, a governing rule could be set: “All employees are required to change their system password every 60 days to enhance security.”
  • Example 3: In a management meeting discussing procurement procedures, an agreement could be reached: “All purchases over $10,000 must be approved by both the department head and the CFO.”


  • Definition: A takeaway is a main point or key message that is learned or discovered during a meeting. It is the essence of what was discussed or the most important learning that should be remembered.
  • Value: Documenting takeaways helps to encapsulate the most crucial insights or lessons from a meeting. They provide a quick reference to the most important information and can help guide future actions or decisions.
  • Use Cases: Takeaways can be derived from any meeting in which new insights or knowledge are shared. They are particularly relevant in brainstorming sessions, workshops, training sessions, or strategy discussions.
  • Example 1: From a brainstorming meeting on improving customer service, a takeaway could be: “Empathy and quick response times are key to improving our customer service ratings.”
  • Example 2: In a project post-mortem meeting, a key takeaway could be: “Effective communication within the team and with stakeholders is crucial for meeting project deadlines.”
  • Example 3: From a strategy meeting on business growth, a takeaway might be: “Expanding our product line is a key strategy for business growth over the next fiscal year.”

Key Points

  • Definition: Key points are the most important items discussed during a meeting. They are the main ideas or essential pieces of information that are needed to understand the discussion or decision-making process.
  • Value: Key points provide a quick overview of what was discussed during the meeting. They make it easy for those who were absent or those who need a refresher on the meeting’s content to get up to speed.
  • Use Cases: Key points are relevant in all types of meetings, from project meetings and sales meetings to executive briefings and annual general meetings.
  • Example 1: In a project planning meeting, a key point might be: “The project will be divided into three phases: planning, execution, and review.”
  • Example 2: From a budget meeting, a key point could be: “The marketing budget has been increased by 20% for the next fiscal year to support new product launches.”
  • Example 3: In an executive briefing, a key point might be: “The company is exploring potential merger opportunities with competitor firms to increase market share.”

03-Common Misconceptions and Mitigation Strategies

Misconception One: All Meeting Outcomes Are Equivalent

One common misconception is that all meeting outcomes are the same and can be documented in the same way. This is a flawed approach because different types of outcomes have different purposes and require different follow-up actions.

Mitigation Strategy:Understand and respect the differences between action items, decisions, policies, takeaways, and key points. Ensure they are recorded appropriately to facilitate the correct actions after the meeting.

Misconception Two: The More Detailed the Minutes, the Better

Another common misconception is that meeting minutes need to be as detailed as possible. While it’s essential to capture the meeting’s critical elements, excessive detail can lead to long, complex documents that are hard to use effectively. Huddles.app offers features such as automatic transcription and note-taking templates, which can help ensure that meeting minutes are accurate and well-organized.

Mitigation Strategy: Focus on capturing the most critical information, such as decisions made, action items, and key takeaways. Use clear, concise language and bullet points for easy reading.

Misconception Three: The Responsibility of Documentation Lies Solely With The Note-taker

Some people believe that recording meeting outcomes is solely the responsibility of the designated note-taker. While it’s true that the note-taker plays a critical role, all meeting participants share responsibility in ensuring the meeting’s outcomes are accurately captured.

Mitigation Strategy:Encourage all meeting participants to actively engage in the meeting and review the documented outcomes for accuracy. The note-taker should circulate the meeting minutes promptly after the meeting, and all participants should review them and provide any necessary corrections or additions.


Understanding and effectively documenting different types of meeting outcomes – action items, decisions, policies, takeaways, and key points – is crucial in the world of business and management. Huddles.app can be a valuable tool for documenting different types of meeting outcomes. ****Each type of outcome serves a unique purpose and requires a different follow-up action, necessitating a tailored approach to their recording. However, common misconceptions such as treating all outcomes the same, overloading the minutes with details, and placing the documentation responsibility solely on the note-taker can hinder the effective use of meeting outcomes. By rectifying these misconceptions, organizations can ensure that meetings serve their intended purpose, driving progress and fostering effective communication among team members.

The relationship between meeting conclusion types and minutes is fundamentally intertwined, reflecting a symbiotic relationship that greatly affects the efficacy of meetings and subsequent actions.

Meeting minutes, at their core, serve two primary purposes: documentation and communication. They act as an official record of the decisions made, actions designated, and rules implemented. They also serve as a form of communication, disseminating these details to all relevant parties to ensure everyone is on the same page. As the renowned management expert Peter Drucker once said, “Communication is always purposeful.” The minutes, when properly structured, provide a clear, concise, and comprehensive view of the meeting’s purpose.

The way the minutes are written is intrinsically influenced by the types of conclusions drawn in the meeting. These can range from ‘action items’, which denote specific tasks assigned to individuals or teams, ‘decisions’, which document final resolutions reached, ‘rules’, which clarify procedures or policies affirmed, to ‘takeaways’ and ‘key points’ which encapsulate essential insights or facts discussed.

Author: Emily Parker

Meeting outcomes expert who has served as a senior executive at Google and Facebook,

responsible for organizing and conducting various types of meetings. With extensive experience and expertise in meeting planning and execution.

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